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The www.delizioso.gr e-shop belongs to the company under the trade name "AFOI PAPADOPOULOI OE ", with a T.R.N.: 082034614 and registration number: 68404003000, having its registered seat at Ampelokipous Attica, Athens, 81 Kifisias Avenue, PO BOX 111523 (hereinafter referred to as "the Company" or "Deliziosp").
Before visiting our e-shop and navigating our website, we ask you to review the following terms and conditions, which apply specifically to the use of the e-shop of the Company.
Please ensure that you have carefully read and agree with the following terms and conditions since any further use and navigation of the website www.deliziosos.gr and any transactions made, entails your express and unconditional acceptance, consent and agreement with their content.
The Customer may contact the Company for any clarification needed regarding these terms at the Company's phone numbers +30 210 6920693 or at the Company's e-mail address info@delizioso.gr
1. Modification of terms
The Company reserves the right to unilaterally modify these terms and conditions of transactions made through its e-shop without prior notice by informing visitors of the new terms and conditions by posting them on the website of this e-shop. It is clarified that the change of terms does not apply to any orders already made.
2. Information and Products provided
The Company is committed to the quality, completeness and validity of the information on the www.delizioso.gr website, subject to any technical or typographical errors that can not be predicted or have occurred inadvertently, including descriptions, photos and product prices, or website breaks due to force majeure, without committing to the availability of the products. The company is not responsible for and is not committed to mistakes due to an omission when registering electronic data in the store.
3. Restriction of Liability
The Company shall be liable to the Customers only for any actual damage they suffered as a result of any non-execution or late execution of their orders. The Company does not cover any negative loss and / or lost profits of Customers due to non-execution or delayed execution of their orders.
The Company shall not be liable for any damage suffered by visitors of the website or third parties on grounds related to the operation or non-operation and / or the use of the website and / or to inability to provide services and / or by any unauthorized third party interventions in products and / or information made available through the Company’s e-shop.
4. Products
The basic features of each product are included in the description for this product.
In the event that a product appears to be out of stock at the e-shop, the Customer may contact the Company in order for the latter to notify him of any possibility of the product being procured.
5. Order and contractual formation
Submit an online order
The ordering of the products is made by completing and sending the special Order Form available at the e-shop. Prior to the submission of the order, the Customer receives through a special link knowledge of the terms of sale of the products he / she wants to acquire and then chooses the activation of a relevant icon (indication) quoting "I have read and accepted the purchase Terms and Conditions". With this marking, the Customer expressly and unconditionally declares that he has received a clear and understandable understanding of these transaction terms before submitting his order.
Confirmation of Online Order Receipt
The ordering goods is not binding on the Company before the Customer receives the confirmation of acceptance of the order by the Company as described below. The order is deemed to have been received by the Company as soon as the Customer receives an Order Status Confirmation with the indication "Confirmation of Order Registration".
6. Product Prices
Our product prices include VAT.
Our Company reserves the right to change prices at any time. Any price change will not affect any orders already made, unless the change in price is due to a change in the VAT rate.
Delizioso's trading products pricing policy is common for both the physical store and the e-shop. In any case, although we make every effort to accurately list the items and prices we provide in our e-shop, we can not rule out the possibility of typographical or technical errors in product prices and features. On that account, for any clarifications, we recommend that you contact the company by telephone at +30 210 6920693 or via e-mail at the following email address: info@delizioso.gr, prior to each payment and the completion of your order.
7. Payment Options
Our e-shop offers the following alternative payment methods:
Payment by card (debit or credit).
Delizioso store (natural store and e-shop) accept Visa, Mastercard, Maestro debit and credit cards. Your transactions at our e-shop are protected by superior online security systems (SSL 256-bit encryption and digital certification from Certificate Authority Thawte provided by the DigiCert Inc.) that guarantee a secure trading environment.
For purchases with your credit card, please follow the instructions in our e-shop. You will be asked to fill in your order form with your credit card number and expiration date. In case you choose to pay by credit card, you should be present when receiving your order having with you your credit card and your identity card. In this case (i.e., payment by credit card), the receipt of the order by a third unauthorized person is not allowed.
Payment by deposit to bank.
You may pay your order to any bank that cooperates with the DIAS system (through a physical store, e-banking or phone banking - depending on the capabilities of each bank), just by giving the special code you will receive upon completion of your order.
Alternatively, you can make an alternative deposit to one of the following Delizioso bank accounts:
ALPHA BANK
Account Number: 365002002000817
IBAN: GR8501403650365002002000817
PIRAEUS BANK
Account Number: 6752144969247
IBAN: GR6901717520006752144969247
Payment by cash on delivery.
Payment and delivery from the store. Please inform us about the day and the time tat you would like to deliver your products from our store by a phone call at +30 210 6920693 or by email at info@delizioso.gr
8. Delivery
The Customer may choose whether to receive his order products from the Company's physical.
DELIVERY FROM THE PHYSICAL STORE OF THE COMPANY
The receipt of the order products from the Company's physical store is made on working days and hours.
The Customer is required to receive the order from the Company's physical store within three (3) working days since placing the order. If the Customer does not receive the product within three (3) working days since the receipt of the notice to receipt, the Company reserves the right to withdraw from the sale.
DELIVERY IN PLACE SPECIFIED BY THE CUSTOMER
The delivery of the ordered products to the place specified by the Customer takes place from Monday to Friday, according to the conditions stated in the "Shipping Information" section.
9. Other terms
Any contract concluded via this e-shop is interpreted and governed by European and Greek law.
Competent for resolving any dispute arising from the contractual relationship between the Company and the Customer are the Courts of Athens.
For the out-of-court settlement of the dispute, the Customer may apply to the competent bodies for out-of-court settlement of consumer disputes (i.e. the General Secretariat of Consumers of the Ministry of Development and Competitiveness, its Consumers' Ombudsman and the Consumer Dispute Settlement Committees located in the local Municipalities of the country).
According to the Directive 2013/11/EC, which has been incorporated into the Greek legislation under Joint Ministerial Decision 70330/2015, the possibility of electronic dispute resolution of consumer disputes with the Alternative Dispute Resolution procedure is now provided for throughout the European Union. If the Customer faces a problem with a purchase made by the Online Store and residing in the EU, he may use this website for out-of-court settlement of the dispute. The Alternative Dispute Resolution (ADR) certified for this purpose is: European Consumer Centre Greece (ECC GREECE), 144, Alexandras Avenue, 11 471, Athens, +30 2106460284 +30 2106460784 info@eccgreece.gr. The Customer may contact the above organization to guide him/her throughout the process of filing and processing his/her complaint.
It should be pointed out that the protection afforded by the provisions of the law on distance contracts, as well as these terms, apply to transactions only with natural persons who trade for reasons other than their commercial, craft, business or free trade activity.
If any part of the sales contract under these terms is found to be invalid or unenforceable by court order, the rest of the contract will continue to apply.
10. INTELLECTUAL & INDUSTRIAL PROPERTY RIGHTS
The entire content of the e-shop, including distinctive titles, trademarks, pictures, graphics, photographs, drawings, texts, etc. are protected in accordance with the relevant provisions of Greek law as well as the relevant provisions of European law and international conventions.
Any copying, transfer or creation of derivative work based on this content or misleading the public regarding the actual provider of the Online Store is forbidden. Replication, re-issue, upload, announcement, dissemination or transmission or any other use of the content in any way or by any means for commercial or other purposes is permitted only upon prior written consent of the Company.
The names, images, logos and distinctive titles, which the Company uses solely for the purposes of this e-shop, listed in the e-shop and describing it and/or the Company's products form part of the Company's or other cooperating with the Company businesses' and companies' assets, protected by the applicable law. The use of any images, logos, trademarks, distinctive titles and generally identifying elements and intellectual or industrial property products in the e-shop shall in no way give permission or right to be used by any third party.